Our Return Policy

We offer a 30-day, money back guarantee. If you are not completely satisfied with your purchase you may mail it to us within 30 days for a prompt refund.

• All items must be in their original condition.
• All items should be returned with adequate packing materials to insure that they are not creased or damaged in the return shipment.
• You will receive a full refund of the product's purchase price, minus the original shipping charges.
• Please allow 2-3 weeks for returns to be received and processed.
• Critter Outfitter Inc. and critteroutfitterusa.com are not responsible for lost returns.

If the order is damaged contact us and we will process your return for you!